Policy
ROYALE ROUNDS COOKIE COMPANY is a low-risk home based business. I am City of Calgary licensed and Alberta Health Services certified. Cookies are not subject to inspection.
ALLERGY ALERT
ALL COOKIES CONTAIN: WHEAT, DAIRY, EGGS. Some contain COCONUT. Purchased ingredients also come from manufacturer’s that process: PEANUTS, TREE NUTS, SOY, SESAME, MUSTARD and SULPHITE.
I consider any allergy serious. If you have allergies or the recipient has allergies ROYALE ROUNDS COOKIE COMPANY is NOT recommended.
FOR A LUXURIOUS EXPERIENCE
Consume promptly. I don’t use preservatives, the cookies are heat sealed to maintain freshness for two(2)weeks, however I recommend keeping them refrigerated. If you don’t plan to consume within two(2)weeks, store in your freezer immediately and consume within one(1)month. Let thaw thoroughly before enjoying.
LEAD TIME FOR ALL ORDERS: 96 hours/4 full days due to the resting process of my doughs and the glazing process of the Royale Rounds.
DELIVERY: I offer flat rate delivery within Calgary city limits. $10 for delivery, per address. Surrounding areas currently not available.
SHIPPING: Currently not available.
REFUND POLICY
Due to the perishable nature of my cookies, I can not accept returns. Once an order has been placed, ALL ORDERS ARE FINAL/NO CANCELLATION. I do not offer refunds.
FLORAL PACKAGES
The image featured is only an example of style. All arrangements will be the floral designers choice based on seasonality and availability.
If for any reason you are unsatisfied with your order, Please give me the opportunity to make it right- CONTACT ME through email: hello@royalerounds.ca